Enterprise Applications

Connect the systems that run your business.

We help businesses implement, integrate and operate ERP, CRM and customer-experience platforms, from initial configuration and data migration through administration, user support and ongoing improvement.

End-to-end capability
ImplementationIntegrationCustomizationData MigrationAdministrationTraining & Support
How we help

Support across the full application lifecycle.

Engage us for a focused implementation or integration project, or retain our team for ongoing administration, optimization and user support.

01

Setup & Implementation

Configure business applications around your workflows, roles, data structures and operating requirements.

02

Systems Integration

Connect platforms, APIs and operational tools so information can move reliably between business systems.

03

Customization

Adapt forms, fields, workflows, dashboards and processes to fit the way your organization actually works.

04

Data Migration

Plan, prepare and move business data between legacy systems and new platforms with structured validation.

05

Administration & Support

Provide day-to-day platform administration, user support, maintenance and operational troubleshooting.

06

Training & Adoption

Help users understand new systems, workflows and processes with practical onboarding and ongoing support.

Platform experience

Experience across leading enterprise and customer platforms.

Our work spans a range of business applications. Platform names indicate experience and capability, not an official partnership unless explicitly stated.

SAPEnterprise resource planning and business process support
Oracle NetSuiteCloud ERP configuration, integration and administration
Microsoft Dynamics 365CRM and business application implementation support
SalesforceCRM configuration, workflows, administration and support
ZohoCRM and business application setup and integration
OdooERP implementation, customization and ongoing support
ZendeskCustomer service platform setup and operational administration
HubSpotCRM, customer lifecycle and marketing workflow support
FreshBooksBusiness process and account workflow support
ShopifyCommerce operations, integrations and store management
KayakoCustomer support platform setup and service operations
Custom & Connected SystemsAPI-led workflows across business-specific platforms
Our approach

Technology implementation with an operational mindset.

We look beyond configuration. Our experience running 24/7 business operations helps us design systems around the people, workflows and handovers that use them every day.

01Understand

Map requirements, workflows, users, systems and constraints.

02Design

Define the implementation, integration and migration approach.

03Implement

Configure, connect, test and refine the solution.

04Operate

Support users, administer the platform and improve it over time.

Planning a platform project?

Tell us what you are implementing, replacing or trying to connect.

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