In general, any business will benefit by offering superior customer support by Live Chat.
Here are some of the industries enjoying fully staffed live chat on their websites offered by professionally trained agents:
Consulting
Offer your consulting services in a convenient visitor-to-operator enviornment
Travel Agencies
Helping your clients choose the best package and holiday offers in best locations
Auto Sales
Guiding your customers through the whole process of choosing and purchasing a car
Educational
Immediate assistance to existing & prospective students in choosing the right course
Insurance Services
Offer professional consultancy to users on various insurance products and services
Gaming Products
Real time help with online gaming deposits, withdrawals and document processing
Online Retailors
Provide your visitors a quality service by replicating an excellent in-store experience
E-Commerce
Great ability to chat with your website visitors and up-sell, cross-sell your products and services
IPTV Providers
Providing sales and technical support to clients. Keeping a watch on channel streams and take corrective action
Auctions
Assisting with the auction or bidding process on your website. Providing a status update on widding bids
Hotel Reservations
Accept online reservations, assist with room selection and confirm bookings in real time
Web Design
Expand your web design offering with live chat. Help customers choose a suitable hosting plan
Resellers
Provide service under your brand and improve dramatically your top line as well as customer satisfaction
Health Care
Provide health care consultancy and choose the right plan in a HIPAA compliant enviornment
Real Estate
Send catalogs with properties for sale and rent. Assistance with pre-checks and application processing
Car Rentals
Based on client's location and credit rating, we can recommend best payment plans on car rentals
Financial Services
Conduct critical financial business with your clients in a a SSL secured enviorment
Restaurants
Book a table or take delvery orders. Offer whats the latest and special in the menu
Pharmacy
Assist with prescription uploads and take orders online. Assistance with generic meds
Forex Trading
Help with deposits and offer trading advise and consultancy in real time based on market changes
Government
State agencies can better reach their local residents by providing an option to hear them