Welcome to E Help Global
eHelpGlobal Solutions is a India based contact center, located in NCR Noida near New Delhi with 20-50 seat operations office, to provide a distinct brand of cost-effective and quality outsourcing services under professionally managed and secured environment. Established in 2004 by a group of dynamic young professionals to address the growing demands of the outsourcing industry.
What We do?
Today's businesses, existing in both an offline and online world, face a number of challenges to building a successful company.
eHelpGlobal was established to tackle one of the most critical of those challenges-developing customer confidence.
With the myriad of competitor companies and products in the market, businesses today are faced with decisions every day that can either bolster or erode their customer's confidence. Below are three elements of customer confidence that eHelpGlobal addresses.
- Ability and commitment to provide support
- Availability and performance of support channels (live chat, Email and phone)
- Reliability and trustworthiness of the company
We, at eHelpGlobal understand the importance of delivering the basic attention to instructions accompanied by an accurate and timely response to the problem. We provide simple yet accurate and reliable solutions to all your BPO needs.
As a strategic partner, eHelpGlobal provides a 24/7 inbound and outbound support enterprise than can improve your company's position in today's competitive and highly technologically involved market. We take pride in utilizing today's state of the art technologies by incorporating that in to our day to day operations, while keeping things simple and precise to achieve specific goals. We provide you with the solutions and with services that work. We are committed to provide our clients with quality and highly effective Customer Relationship Management services designed to answer their needs for corporate productivity, growth and profitability.
Our Vision
Our primary objective is to provide our client companies with highly effective and quality customer relationship management services designed to answer the corporate needs for organizational efficiency, productivity, growth and profitability. We aim to provide our clients with real solutions to help them adapt to the rapidly changing environment of the technology industry.
Our Mission
To provide a complete line of total customer support services, designed to compliment the needs of technology-driven companies, and add value to their business operations, products and services with our commitment to excellence, flexibility and integrity, eHelpGlobal Solutions aims not only to protect the brand names of our valued clients through outstanding customer service but convert their clients from database entries to loyal consumers of their products and therefore expand business opportunities and ensure growth and profitability.
Our team and management
We are a team of professionals with over a decade experience in e-commerce industry. We at eHelpGlobal understand the importance of experience, skills and attitude. Each one of us here have the right combination of the three. Our skilled chat operators have a wide variety of experience and backgrounds. All chat operators are screened and trained in rigorous settings to ensure stellar customer service for your online visitors.